Appendices for Facilitators

Appendix F: The Dovidio (et al.) Summary of Situational Factors and Psychological Process that Deter min Whether a Person will be Helped

Copyright © 2006 The Social Psychology of Prosocial Behavior by Dovidio, Piliavin, Schroeder, Penner. Reproduced by permission of Lawrence Erlbaum Associates, a division of Taylor & Francis Group

Decision Steps Possible Influences Impact
Notice the Event Clarity and vividness
 
 
Stimulus overload
Clearer and more vivid events are more likely to be noticed.
  
Excess environmental stimulation reduces the likelihood that the event will be noticed.
Interpret the Event as Requiring Help Perceptual cues
 
 
 
 
Informational social influence
 
 
 
 
Relationship to the person in need
 
 
 
High costs for helping
Events that involve more cues of another person's need are more likely to be interpreted as situations requiring help.
 
Particularly in perceptually unclear (ambiguous) situations, the behavior of others will define whether help is required.
 
People are more likely to recognize the need of others with whom they are closer.
 
People may resolve the high cost for helping-high cost for no help dilemma by reinterpreting the situation as one not requiring assistance.
Assume Personal Responsibility Immediate and general norms
 
 
Presence of others
 
 
 
 
Focusing responsibility
 
 
 
Relationship to the person in need
 
 
 
High costs for helping
Norms affect whether people will feel that they should help.
 
The opportunity to come to believe that other people can help allows a person to diffuse responsibility.
 
People are more likely to take action when they are in positions of explicit responsibility.
 
People are more likely to accept responsibility for helping others with whom they are closer.
 
People may resolve the high cost for helping-high cost for no help dilemma by diffusing responsibility for helping.
Choose a Way to Help Knowledges and training People who are more knowledgeable about the situation can better evaluate alternative courses of action.
Implement the Help Training and experience Bystanders who are well-trained are more likely to help safely and effectively.
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